Policies

Website Privacy Policy

Our Commitment to Your Privacy

Genuis Series (“Genuis Series”, “we” or “us) are committed to protecting your privacy. We value the trust of our subscribers and all others who work with us, and we recognize that maintaining your trust requires that we be transparent and accountable in how we handle your personal information. For that reason, we call our Privacy Policy and Practices “Our Commitment to Your Privacy.”  This privacy policy is incorporated into and subject to the terms and conditions of the GENUIS SERIES Terms of Use agreement.

In performing our service as a digital media industry we collect, use and disclose personal information. Anyone from whom we collect such information can expect that it will be carefully protected and that any use of or other dealing with this information is subject to consent. Our privacy practices are designed to achieve this.

The following Privacy Policy explains how we collect, use, disclose, and safeguard the personal information from customers.

Definitions

In this privacy policy GENUIS SERIES makes use of the following terms:

“GENUIS SERIES” refers GENUIS SERIES (Pty) Ltd with registration number GENUIS SERIES a Private Company incorporated in accordance with the laws of the Republic of South Africa.

“Personal Information” means all information which may be considered to be personal information or information about an identifiable individual and or existing juristic person (where applicable) in terms of the Electronic Communications and Transactions Act (“ECTA”), the Consumer Protection Act (“CPA”) and the Protection of Personal Information Act (POPIA).  

“User, you or your” refers to any person who makes use of this website, including Subscribers.

What Personal Information Do We Collect and Why?

We do not collect Personal information from the public but use our unique software to store data that include Personal information from our clients. This information is used to

Obtaining Consent

We do not, except where otherwise permitted by law, collect, use or disclose your Personal Information without your consent.  

Use and Disclosure of Personal Information

GENUIS SERIES conducts its business in accordance with South African legislation. GENUIS SERIES considers it imperative to protect the privacy interests of data subjects.

Retention of Personal Information

All Personal Information retained on our database is in accordance with the retention provisions set out in the applicable Laws and regulations of South Africa.

 Ensuring Your Personal Information is Correct and Accurate

You have a right to ensure that your Personal Information is accurate, complete and up-to-date

Security

We have adopted an industry grade best of breed security model to protect your Personal Information.  As part of our security model, we have implemented fire-wall technology, password controls, encryption processes, antivirus software as well as physical measures.  We have a stringent security policy in place that every officer, employer and supplier of GENUIS SERIES must adhere to.

Cookies

Our site uses cookies in a limited way.

 Third-Party Sites

Our site may contain links to third party websites. If you follow a link to any of these websites, please note that these websites have their own terms and privacy policies and that we do not accept any responsibility or liability for them. By registering at GENUIS SERIES you may receive follow-up contact and offers from third party companies as you have agreed to do by accepting this Privacy Policy and, while we only work with selected partners, we are not responsible for the services or representations of third parties.

Because we are not responsible for any representations or information or warranties or content on any website of any third party (including websites linked to this website or websites facilitated by us), we do not exercise control over third parties’ privacy policies and you should refer to the privacy policy of any such third party before given them any of your personal information.

Updating of Privacy Policy

We reserve the right, in our sole discretion to update, modify or amend (including without limitation, by the addition of new terms and conditions) this Privacy Policy from time to time with or without notice. You therefore agree to review the Privacy Policy whenever you visit our website for any such change. Save as expressly provided to the contrary in this Privacy Policy, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof.

Please check our site on an on-going basis or contact info@GENUIS SERIES.co.za for the most up-to-date information on our privacy practices.

Contact Information

Questions, concerns or complaints related to our Privacy Policy or our treatment of Personal Information should be directed to:

GENUIS SERIES (Pty) Ltd

Email: hello@geniusseries.com

TERMS OF USE FOR THE WEBSITE  

 TERMS OF USE

Introduction

Welcome to www.genuisseries.co.za that is  owned and operated by GENUIS SERIES (Pty) Ltd. (“GENUIS SERIES”, “we” or “us”).  This page explains the terms by which the user (“you, your or yourself”) may use our website and service.

Acceptance of Terms

These terms and conditions become effective when you access the website and constitute a binding agreement between us and yourself, which will always prevail. The current version of these conditions will govern our respective rights and obligations each time you access this website. 

The service is comprised of a free service accessible by all users and a paid service only accessible by registered users (“Subscriber”). By accessing or using the GENUIS SERIES service, website, applications, software provided in connection with the paid service (“Service”), you signify that you have read, understood, and agree to be bound by these Terms of Use, whether or not you are a Subscriber. If you do not agree with any provision contained in these Terms of Use, please do not use this website.   

Use of the Website

By accessing the website, you warrant and represent that your use of the website is for lawful purposes and that you are over 18 years of age and can legally conclude a binding agreement with us.  You further warrant that you will not contravene any South African or International laws by using the website, the Service or any information provided to you by us through your use of the website. 

Except as expressly authorised by these terms, you may not use, alter, copy, distribute, or transmit the content of this website.

 Use of Information

GENUIS SERIES conducts its business in accordance with South African legislation affecting its business. We value the privacy of your information and will protect your personal information in accordance with all relevant laws and regulations as set out in our Privacy Policy. This includes the Protection of Personal Information Act no 4 of 2013 (POPIA) and Regulations (2018).

By accepting these terms and conditions, you expressly acknowledge, agree and consent to us and our suppliers using your confidential personal information (including but not limited to, names, addresses, identifying numbers, contact details and credit card information) in order to provide the Service. 

Amendment of Terms and Conditions

We reserve the right, in our sole discretion, to amend these terms and conditions at any time and without notice. Any such amendments will come into effect immediately and automatically. If we do this, we will post the amended terms and conditions on this page and indicate at the bottom of the page the date the terms and conditions were last revised. You agree to review these terms and conditions whenever you visit the website for any such amendments.  

If you do not agree to any of these terms or any future Terms of Use, do not use or access (or continue to access) the Service.

Content of Users

There are certain areas of the Service that may allow Users to add questions, data, and other information (“User Content”). You are solely responsible for your User Content that you upload, display, or otherwise make available (hereinafter, “add”) on the Service, and you agree that we are only a reporting service for the online sharing, distribution and publication of your User Content. GENUIS SERIES will not review or reference any such User Content as provided herein except as provided in the Subscriber Terms or in our Privacy Policy or as may be required by law.  Except as provided in the Subscriber Terms, all User Content is owned by the User who adds it to the Service. GENUIS SERIES does not have, nor does it claim, any ownership rights in any User Content.   

You agree not to add any User Content that (a) contains any information or content that is not legally permitted; (b) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (c) contains any information or content that you know is not correct and accurate. You agree that any User Content that you add does not and will not violate any third-party rights of any kind.

Copyright and Intellectual Property Rights

For the purposes of these terms and conditions, “Intellectual Property Rights” means all patents, copyrights, trademarks, trade secrets and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any country, territory or other jurisdiction.

Except for your User Content, the Service and its materials, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, copyrights and photographs (the “GENUIS SERIES Content”), and all Intellectual Property Rights related thereto, are the exclusive property of GENUIS SERIES.

Except as explicitly provided herein, nothing in these terms and conditions shall be deemed to create a license in or under any such Intellectual Property Rights and you agree that you will not yourself, or through any parent, subsidiary, affiliate, agent or other third party: (a) modify, port, translate, localize or create derivative works of the Service or any documentation relating to the provision of the Service; (b) decompile, disassemble, reverse engineer or attempt to reconstruct, identify or discover any source code, underlying ideas, underlying user interface techniques or algorithms of the Service by any means whatsoever, or disclose any of the foregoing; (c) sell, lease, license, sublicense, copy, market, reproduce, transmit or distribute the Services without the express written consent of GENUIS SERIES; (d) encumber or suffer to exist any lien or security interest on any of the Service; and (e) knowingly take any action that would cause the Service to be placed in the public domain.  Use of the GENUIS SERIES Content or materials on the Service for any purpose not expressly permitted by these terms and conditions is strictly prohibited.

You understand and acknowledge that you may be exposed to User Content that is inaccurate and you agree that GENUIS SERIES will not be liable for any damages you allege to incur as a result of such User Content.

Disclaimer of Warranties and Liabilities

GENUIS SERIES does not make any warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website and the Service and the website and Service made available via the website are provided “as is” does not make any warranty or representation that information and the Service advertised on the website are appropriate for use in any jurisdiction.  

Use of this site, the content and the Service are at your own risk. GENUIS SERIES does not make any representations, warranties or conditions about the quality, accuracy, reliability, completeness, or timeliness of the site, the content or the Service.

GENUIS SERIES does not assume any responsibility for any errors, omissions or inaccuracies in the site, the content or the Service.

Neither GENUIS SERIES nor its directors shall be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential) and/or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the website and/or any information contained on or received via the website, your use of the Service and/or your reliance on any information offered via the website and Service.

Without limiting the generality of the aforegoing, neither GENUIS SERIES nor its directors shall be liable for any loss of business, loss of data and/or loss of profits, any failure and/or unavailability of the website for any reason whatever and/or the failure/delay by any third party service provider to render any service/s which are necessary to ensure the availability of the website.

You hereby indemnify GENUIS SERIES and its directors against any loss, liability, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable directly or indirectly to the aforesaid.  

Without limiting the generality of the aforegoing, GENUIS SERIES shall not be liable to you or any third party for any loss or damage of whatsoever nature in the event that you request that an order is stopped or cancelled.

The content is provided for informational purposes only and is not intended to provide financial advice to you and you should not rely upon the content to provide any such advice. You should seek the advice of professionals regarding the evaluation and verification of any content provided on the website and, in any event, prior to making any financial decisions based on such content.

Indemnity

You agree to defend, indemnify and hold harmless GENUIS SERIES, its officers, subsidiaries, affiliates, successors, assigns, directors, agents, service providers, suppliers and employees, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from: (i) your use of and access to the website and/or the Service; (ii) your violation of any term of these Terms of Use; (iii) your violation of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right; or (iv) any claim that the User Content caused damage to a third party. This defence and indemnification obligation will survive termination, modification or expiration of this Terms of Use and your use of the Service and the website.

External Links

External links may be provided for your convenience, but GENUIS SERIES makes no representations whatsoever about any other website or their content.  Use or reliance on any external links provided is at your own risk. It is your responsibility to ensure that you obtain all information relevant to making a decision and that you read the privacy and security policy on such third party websites. We have no control over such third party websites and will not be liable for any loss or damage you suffer, whether directly or indirectly, as a result of your use of third party websites.

Crawlers and Spiders

No person, business or website may use any technology to search and/or gain information from our website without our prior written permission.

Governing Law

This Agreement and all matters or disputes arising from or incidental hereto shall be governed and construed in accordance with the laws of the Republic of South Africa and you hereby submit to the exclusive jurisdiction of the South African courts.  If any provision of these terms shall be unlawful, void, or for any reason unenforceable then that provision shall be severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

Consumer Protection

Information Required Pursuant to section 43(1) of the Electronic Communications and Transactions Act, 25 of 2002 (“ECTA”) is as follows:

Full name and legal status:

YYYYYYYY

Registration number:

YYYYYYYY

  

Physical address:

YYYYYYYY

YYYYYYYY

YYYYYYYY

YYYYYYYY

YYYYYYYY

Telephone number:

YYYYYYYYY

Website address:

www.GENUIS SERIES.co.za

Email address:

info@GENUIS SERIES.co.za 

  
  

 

Refund Policy

Refund policy: Any website creation work comes with a money back guarantee that expires within 7 – 10 days max, after the start of the project. Non satisfaction of any goods and services delivered needs to be put in writing via email (within 7 days) with a clear breakdown of specific action items that were not addressed, showing actual examples of what the end product should have looked like, compared to what you received. A revised and updated product will then take place over the next 24 – 48 hours. A second meeting will take place at a maximum of 3 days after the initial 7 day feedback session to which a final agreement will be made to commence or cancel the contract. This needs to again be sent in writing, from the client, via email. If written correspondence has not been received on day 7 and day 10, the deal will commence and the client will be liable for the full development fee within the time allocated for the project. The opportunity for a refund will fall away from day 11 of the project onwards.